Terms of Service
Last Updated: April 1, 2025
Effective Date: April 1, 2025
Welcome to Distillo!
You should use this service only after confirming that you have fully read and clearly understood the bold clauses in this agreement. If you believe that these bold clauses may cause partial or complete damage to your rights or interests, please re-read them before using this service and ensure you agree to their validity before proceeding.
Unless you agree to all terms of this agreement, you are not authorized to log in or use the Software. By checking "Agree" (or similar wording as displayed), or by logging in, enabling, or using the Software in any way (including viewing, editing, saving, uploading, or downloading documents), you agree to all terms of this agreement and accept to be bound by it.
If you do not have full civil capacity due to age, mental capacity, or other factors, please read this agreement and decide whether to agree under the supervision of your parent or guardian.
1.1 This agreement is between you and Distillo regarding your download, installation, use, and copying of the Software, as well as your use of related services.
1.2 The Service is an internet-based service that can be accessed across devices and platforms, providing a collection of services including document creation, editing, conversion, transmission, data recovery, and other office information services based on cloud storage and AI.
1.3 We may modify the pricing model, fee standards, and methods for paid services based on actual operational conditions. We may also begin charging for currently free services. Before any such modifications or new charges, we will notify you through relevant service pages. If you do not agree to these changes, please stop using that portion of the service.
1.4 You understand that the service fees you pay (including fees paid to us, fees we collect on behalf of third parties, and fees paid directly to our partners) do not include costs for hardware, software, bandwidth, or other expenses required for using the Service. You are responsible for preparing the necessary equipment (such as computers, modems, etc.) to use the Service, and you bear all costs associated with accessing the internet or mobile networks, including software/hardware purchase fees, bandwidth costs, telephone charges, and SMS fees (if applicable).
2.1 Account Registration
2.1.1 If you log in to this service by registering a Software account, you will obtain an account after filling in the information as prompted on the registration page, reading and agreeing to this agreement, and completing the registration process.
2.1.2 If you log in using a third-party account, that third-party account becomes your account.
2.1.3 If you do not have full civil capacity due to age, mental capacity, or other factors, please obtain the guidance and consent of your parent or guardian before registering and using this service. We expect you to use this service under the guidance and supervision of your parent or guardian with their consent.
2.2 Account Security
2.2.1 You are responsible for maintaining your account. We are not liable for any loss resulting from unauthorized use of your account or password due to your own actions, such as disclosing your account and password to third parties, sharing accounts, obtaining accounts through unofficial channels, or installing illegal software.
2.2.2 To protect account and transaction security, we may require you to verify your identity at any time, and you should cooperate. You authorize us to verify your identity and qualifications through third parties.
2.2.3 Some third-party websites or services may use your account as a login method. Unless we specifically state otherwise, these websites or services are not operated by us. You should independently assess their security and availability and assume all related risks.
2.3 Account Management
2.3.1 You should ensure that your account name does not violate applicable laws and regulations.
2.3.2 You should ensure that your account name is not impersonating or associated with any organization or public figure.
2.3.3 You understand and agree that you are responsible for all activities under your account.
2.3.4 You may not transfer your account with or without compensation. Otherwise, you shall bear any resulting liability, and we reserve the right to pursue legal action.
2.4 Account Cancellation
When you need to terminate your account, you may apply to cancel it if:
2.4.1 You can only apply to cancel your own account following our procedures.
2.4.2 You remain responsible for your actions during the use of this service before cancellation.
2.4.3 After successful cancellation, account information, personal identity information, document information, transaction records, and membership benefits cannot be recovered or provided.
3.1 You may use your account to access some or all of the Service after accepting this agreement and any specific service terms. You become a legitimate user of some or all of the Service.
3.2 If you access this service with multiple accounts, you have obtained multiple service accounts. These accounts are independent and cannot transfer information between them.
3.3 Please note that although we cooperate with third-party account providers, you use these third-party accounts to access this service based on your trust in those providers. The validity, accuracy, security, and availability verification of those accounts is the responsibility of the third-party provider.
3.4 We are not responsible for maintaining third-party account information used to access this service and do not provide password recovery services for accounts other than Software accounts.
3.5 You acknowledge that we are not liable if you lose your account and cannot use paid services you have purchased.
4.1 Login Conduct
You acknowledge that we may set limits on the number of devices logged in online and the frequency of remote logins. If your account shows frequent or multiple remote logins, we may freeze the account.
4.2 Content Guidelines
4.2.1 When using this service, please do not upload, submit, publish, store, send, receive, transmit, or share the following content:
4.2.1.1 Content that violates laws, public order, social morality, or information authenticity requirements;
4.2.1.2 Content that infringes on others' reputation, portrait rights, intellectual property, trade secrets, or other legal rights;
4.2.1.3 Content involving others' privacy, personal information, or data;
4.2.1.4 Harassment, advertising, excessive marketing information, and spam.
4.2.2 We may review content you upload, submit, publish, store, send, receive, transmit, or share only as required by applicable laws, regulations, national policies, or relevant government agencies.
4.3 Software Usage Guidelines
Unless permitted by law or with our written consent, you may not engage in the following during your use of the Software:
4.3.1 Remove copyright information from the Software or its copies;
4.3.2 Reverse engineer, disassemble, decompile, or otherwise attempt to discover the source code of the Software;
4.3.3 Use, rent, lend, copy, modify, link, reprint, compile, or publish content for which we own intellectual property;
4.3.4 Copy, modify, add, delete, or create derivative works from data released to memory during Software operation, client-server interaction data, or system data necessary for Software operation, including using plugins, add-ons, or unauthorized third-party tools/services;
4.3.5 Modify or falsify instructions and data during Software operation to add, delete, or change Software functions or effects;
4.3.6 Log in or use the Software through unauthorized third-party software, plugins, or systems;
4.3.7 Independently or authorize others to interfere with the Software and its components, modules, or data;
4.3.8 Other actions not expressly authorized by us.
4.4 Other Guidelines
4.4.1 The registration, login, and usage methods published by us are the only legitimate ways to use this service. We are not responsible for services (including accounts, credits, etc.) obtained through other channels, and we reserve the right to delete, cancel, clear, or block accounts without notice.
4.4.2 This service is for your personal use only. You may not transfer, sublicense, or share any part or all of this service to any third party at any time.
4.4.3 You may not use accounts, credits, or other services for resale, exchange, mortgage, or other profit-making activities. If discovered, we reserve the right to freeze credits, deduct credits, clear credits, or block accounts.
5.1 We are committed to protecting minors. If you are a minor, you should read this agreement under the supervision of your guardian, and your use of this service should have your guardian's consent.
5.2 Guardians should be aware of the safety issues that children should pay attention to when going online and take preventive measures. If guardians allow minors to use this service, they must apply for consumption in the guardian's name and properly guide and supervise minors' use of this service.
5.3 We remind minors to be good at learning online, distinguish between the online world and the real world, and avoid Internet addiction that affects daily study and life.
6.1 Determination of Breach
The following situations constitute a breach:
6.1.1 Violating relevant laws and regulations when using this service;
6.1.2 Infringing on our or any third party's legitimate interests;
6.1.3 Violating any provision of this agreement.
6.1.4 We may independently develop procedures and standards for determining breaches, such as comparing your user data with mass user data to determine whether you constitute a breach.
6.2 Breach Handling Measures
6.2.1 If the information you publish or store in this service violates laws or this agreement, we may immediately delete or block the corresponding information;
6.2.2 If you commit a breach in this service, we may limit your account's use of this service, suspend access to your account, or freeze your account based on the severity of the breach.
6.3 Related Liability
6.3.1 If your breach causes us or our affiliates to be held liable or suffer losses, you shall defend and compensate us and our affiliates for all losses.
6.3.2 We are not liable for any losses (including communication interruption, loss of user data, emails, virtual property, and related data, value-added services, products, or services, etc.) suffered by you or third parties as a result;
6.3.3 We are not obligated to refund any service fees if you are unable to continue using any part or all of the services you have paid for;
6.3.4 We reserve the right to refer violations to relevant authorities for processing in accordance with applicable laws and regulations and reserve the right to hold you legally responsible.
7.1 For normal operation of this service, we will perform regular or irregular maintenance on the relevant websites, servers, etc. Please understand that we will make reasonable efforts to provide advance notice and minimize the time of service unavailability.
7.2 Service may be interrupted in the following circumstances, and we appreciate your understanding:
7.2.1 Regular inspection or maintenance, software/hardware updates - we will complete maintenance as soon as possible;
7.2.2 Server damage or inability to operate normally;
7.2.3 Sudden software/hardware or electronic communication equipment failure;
7.2.4 Network provider line or other failures;
7.2.5 Emergency situations to maintain national security or personal safety of third parties;
7.2.6 Compliance with government orders or requirements;
7.2.7 Force majeure and other third-party reasons;
7.2.8 Suspected illegal behavior, potential harm to third-party legitimate interests, or receipt of third-party intellectual property infringement complaints.
7.3 You understand that our services are provided based on existing technology and conditions. We will make our best efforts to ensure service continuity and security, but we cannot guarantee that the services provided are flawless. If defects exist due to industry-level technical limitations, they will not be considered a breach, and both parties should cooperate to resolve the issue.
7.4 You understand and agree that the specific content of this service available to users in different regions and on different clients may vary due to operational strategies, and the actual service provided by us shall prevail.
7.5 To the maximum extent permitted by applicable law, we do not warrant that the services we provide will necessarily meet your requirements or expectations, nor do we warrant that the services will not be interrupted. We make no warranties regarding the timeliness, security, or occurrence of errors in the service, or the accuracy, timeliness, or smooth transmission of information.
8.1 You acknowledge that due to changes in the services we provide and applicable laws, these terms and other individual service agreement terms may need to be changed.
8.2 After changes are made to this agreement and/or other individual service agreement terms, we will make our best efforts to notify you in advance. However, in some cases (for example, when required by applicable law), updates to these terms and/or other individual service agreement terms may need to take effect immediately.
8.3 If you do not agree to the modifications, please do not use any part of this service and/or other individual services after the modification. Any use of this service and/or other individual services after the modification indicates that you have read, understood, and agreed to all the modified terms.
8.4 Other than the changes made by us as described herein, no other modifications to this agreement and/or other individual service agreement terms shall be valid unless you and we expressly sign a written paper agreement to otherwise change this agreement and/or other individual service agreement terms.
9.1 When using this service, you should comply with local laws and regulations and respect local morals and customs. If you violate local laws or customs, you shall bear the responsibility independently.
9.2 You should avoid causing us to violate laws or become involved in political and public events through your use of this service; otherwise, we reserve the right to suspend or terminate your service.
10.1 This agreement is the agreement between you and us regarding your use of the Service.
10.2 This agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States.
10.3 Even if you have not clicked to agree to this agreement, the following actions will be deemed as your acceptance of all terms of this agreement:
10.3.1 Clicking to log in to this service; or
10.3.2 Actually using this service; or
10.3.3 Actually using any product or service provided with this service (if any); or
10.3.4 Actually using any product or service provided by a third party with this service (if any).
10.4 If any dispute arises from this agreement or its performance, both parties shall attempt to resolve it through friendly negotiation. If negotiation fails, either party may file a lawsuit with a court of competent jurisdiction.
10.5 Our failure to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision.
10.6 The headings of all clauses of this agreement are for convenience of reading only and have no actual meaning, and cannot be used as the basis for interpreting the meaning of this agreement.
10.7 If any clause of this agreement is invalid or unenforceable for any reason, the remaining clauses of this agreement shall remain valid and binding.
10.8 For EEA/UK Users: Nothing in this Agreement affects your statutory rights under applicable mandatory consumer protection laws of your country of residence. You retain the right to bring claims in your local courts regardless of the choice of law provisions above.